Research peptide FAQs, shipping, and COAs
Answers on Canada shipping, Interac e-Transfer, Certificates of Analysis (COA), and research-use-only (RUO) terms for BlueNex Labs laboratory materials.
Research-use only (RUO)
What does research use only mean?
Research use only (RUO) means BlueNex Labs materials are sold for laboratory and in-vitro work, not as medicines, foods, cosmetics, or veterinary products. Catalog copy does not include medical advice or how-to-use instructions.
RUO labeling does not create a Health Canada drug authorization. See the Terms and Conditions and the research note Are research peptides legal in Canada?.
Certificates of Analysis (COA)
What documentation and Certificates of Analysis are available?
Batch Certificates of Analysis are listed in the certificates library, grouped by catalog material. Many lots include Janoshik identity and purity (mass) results; several popular lots also include endotoxin results.
Those documents support laboratory purchasing decisions. They are not a warranty that a lot is fit for a particular experiment. For how to read a report, see How to read a peptide Certificate of Analysis.
How can I verify a Certificate of Analysis?
Open the certificates library, find the material and vial size, then follow the Janoshik link for that test. Confirm the compound name, reported mass or purity, and any endotoxin result against the vial you received.
If a listing has more than one lot, match the cap colour and batch notes on the library entry. Product pages also deep-link to the matching library section.
Are COAs linked to specific batches?
Yes. Library entries are lot-specific. Where a catalog page has more than one vial size, each size has its own report when that documentation exists. A COA for one batch or size does not document a different batch.
What if independent testing shows identity failure or purity under 99%?
If an independent lab shows identity failure or purity under 99% on an unopened vial from that batch, we replace it and refund the original payment.
Interac checkout
How do I order research materials?
Which payment methods do you accept?
Interac e-Transfer only. Send the exact total to BlueNexLabs@gmail.com and put the order number in the message field. We do not accept cards at checkout.
Canada shipping
Where does BlueNex Labs fulfil orders?
Orders are fulfilled in Canada only. The public contact address is 4309 Canada Way, Burnaby, BC V5G 1J3. Canada Post Xpresspost labels use a Port Moody, B.C. PO Box as the sender.
We do not ship or redirect parcels outside Canada. Domestic fulfilment keeps shipments on the Canada Post network rather than crossing a customs border.
What is the shipping policy in Canada?
Shipping is Canada Post Xpresspost within Canada. The standard rate is $25.00 CAD and is waived at $299.00 product subtotal and above. Tracking is emailed after the parcel is scanned, typically within one business day of payment.
Delivery estimates are not guarantees. We will not redirect a parcel abroad.
What happens if an item is sold out?
Sold-out vials remain on the catalog with a sold-out label and cannot be added to the cart. A sold-out listing is not a backorder. Email the lab desk if you need a restock timeline for a specific SKU.
How should I inspect an order on receipt?
Inspect packaging and vial labels when the parcel arrives. If an item is damaged, incorrect, or materially defective, email BlueNexLabs@gmail.com within 48 hours of delivery with photos and the order number.
Opened, used, or temperature-abused vials are not returnable except as required by law. See the Terms and Conditions.
Contact BlueNex Labs
How can I contact BlueNex Labs?
Use the contact page or email BlueNexLabs@gmail.com. The lab desk is 4309 Canada Way, Burnaby, BC V5G 1J3, Monday–Friday, 9:00–17:00 PT. We aim to reply within one business day.