Offer ends Oct 12
20% OFF EVERYTHING
We are currently upgrading our warehouse and doing a full stock count, as such we have paused shipping until October 13th. Any orders placed and paid for between now and October 12th will automatically receive 20% OFF.
Shipping will go out on October 13th for any orders placed and paid for from now until October 12th.
Legal
Shipping inside Canada
Last updated: September 28, 2026
Orders ship inside Canada only, by Canada Post Xpresspost, after Interac e-Transfer to BlueNexLabs@gmail.com. The flat rate is $25.00 CAD, and shipping is free when the product subtotal is $299.00 or more. Materials are sold for research use only. The public desk is 4309 Canada Way, Burnaby, BC V5G 1J3. Label sender lines use a Port Moody, B.C. PO Box.
Processing
Shipping is paused for a warehouse upgrade and stock count. Your order will ship on October 13, 2026.
Orders ship within 1–2 business days after Interac payment is received (Monday–Friday, excluding statutory holidays). While the pause above is in effect, orders ship on the date in that notice instead of the usual 1–2 business days.
Payments received after 12 pm PT on a business day, or on a weekend or statutory holiday, are processed the next business day.
Transit
Canada Post Xpresspost typically takes 1–3 business days in most urban areas and 3–7 business days for rural and remote areas and the territories. These are estimates, not guarantees. We are not responsible for delays due to carriers, weather, or other events outside our control.
Tracking
A tracking number is emailed when the label is created.
PO Boxes
PO Boxes are accepted where Canada Post Xpresspost delivers. A signature is not required unless you request one in the order notes.
Address accuracy
You are responsible for a correct address. Parcels returned for an incorrect or unclaimed address can be reshipped at your cost for the new shipping fee.
Lost or damaged parcels
Contact us within 7 days of the expected delivery date, or within 7 days of delivery for damage, with photos, at BlueNexLabs@gmail.com. We will open a Canada Post claim and reship or refund once the claim is resolved or the parcel is confirmed lost. Xpresspost includes carrier coverage up to $100.
Canada only
We do not ship outside Canada, and we will not redirect a parcel abroad. Risk of loss transfers to you when the carrier accepts the parcel, except for the lost or damaged remedy above and except where applicable law requires otherwise. The contract language is the Terms. Operational notes are also in the FAQ and the procurement note.